Terms & Conditions
About TheDigiLoot
TheDigiLoot is an e-commerce website operated by Jyoti Ladiwal, a sole proprietorship based in Vasai, Mumbai, Maharashtra 401208, India ("TheDigiLoot", "we", "us", "our"). We sell downloadable digital products — templates, guides, toolkits, and similar digital assets.
Acceptance of these Terms
By accessing thedigiloot.in or purchasing any product from us, you agree to these Terms & Conditions, our Privacy Policy, our Digital Product License, and our Refund & Cancellation Policy. If you don't agree, please don't use the site.
Eligibility
You must be at least 18 years old, or using the site under the supervision of a parent or guardian, to make a purchase. By placing an order you confirm you meet this requirement and that any payment method used belongs to you or you're authorised to use it.
Account registration
You can create an account or checkout as a guest. If you create an account, you're responsible for keeping your login credentials secure and for all activity under your account. Tell us immediately at support@thedigiloot.in if you suspect unauthorised access.
Digital products and product descriptions
Every product page describes what's included, the required software or platform (e.g. Canva, PDF reader), and its license type. We try to keep descriptions accurate and up to date; minor variations between the listing and the final file (formatting, layout) don't constitute a defect.
Pricing and taxes
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time; the price charged is the one displayed at the time you complete checkout.
Orders and payment
Placing an order is an offer to purchase, which we accept once payment is successfully captured. Payments are processed by our payment partner, Razorpay — see our Privacy Policy for what payment-related information we receive. We don't store your full card number or CVV.
Digital delivery
Products are delivered digitally — there's no physical shipping. On successful payment you get instant access via a confirmation email and, if you have an account, through My Account. Delivery is considered complete once the download link or file access is issued, whether or not you've opened it yet.
Failed or disputed transactions
If a payment is deducted but your order doesn't complete, or you don't receive access, contact us at support@thedigiloot.in with your payment reference. We'll verify with Razorpay and either grant access or refund the amount.
Refunds and cancellations
Refunds and order cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms.
Digital Product License
Purchasing a product grants you a license to use it, not ownership of the underlying work. License terms are set out in our Digital Product License, which forms part of these Terms. Some products carry different terms, noted on that product's page.
Intellectual property
All content on TheDigiLoot — including product designs, site content, branding, and the TheDigiLoot name and logo — is owned by us or our licensors and protected by copyright and other intellectual property laws. Nothing in these Terms transfers any of that ownership to you.
Prohibited activities
You agree not to: resell, redistribute, or publicly share purchased files or download links except as permitted by the license attached to that product; attempt to circumvent access controls; use the site to upload unlawful, infringing, or harmful content; interfere with the site's operation (scraping, automated abuse, unauthorised access attempts); or use the site for any fraudulent or illegal purpose.
Third-party platforms and services
Checkout, payments, and email delivery are handled by third-party providers (Razorpay, and our hosting and email providers). Your use of those services is also subject to their own terms; we aren't responsible for outages or issues on their end, though we'll help however we can.
Promotions and discounts
Coupon codes and promotional offers are subject to the terms stated at the time of the offer (validity window, minimum order value, per-user limits) and may be withdrawn or changed at any time without notice, except for orders already placed.
Errors in pricing or product information
If a product is listed at an incorrect price or with incorrect information due to a technical or human error, we reserve the right to cancel that order and issue a full refund, even if payment has already been captured.
Availability of the website and services
We aim to keep the site available at all times but don't guarantee uninterrupted access — maintenance, technical issues, or events outside our control may cause temporary downtime.
Disclaimer of warranties
Products are provided "as is." Beyond what's stated in the product description, we don't make additional warranties about fitness for a particular purpose. See our Disclaimer for more, including on results from using our products.
Limitation of liability
To the extent permitted by law, our total liability to you for any claim arising from your use of the site or a purchase is limited to the amount you paid for the product in question. We aren't liable for indirect, incidental, or consequential losses.
Indemnification
You agree to indemnify us against claims arising from your misuse of the site, violation of these Terms, or infringement of any third party's rights through your use of a purchased product outside its license.
Suspension and termination
We may suspend or terminate your account or access to the site if we reasonably believe you've violated these Terms, including license violations or fraudulent activity.
Governing law and jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, without prejudice to any statutory consumer-protection rights you may have in your own jurisdiction that can't be excluded by contract.
Changes to these Terms
We may update these Terms from time to time; the current version is always the one published on this page. Continued use of the site after a change means you accept the updated Terms.
Contact
Questions about these Terms? Email support@thedigiloot.in.